Privacy Policy
We are committed to protecting the privacy and data security of our global partners.
Contents
Sichuan Shihong Technology Co., Ltd. ("we," "us," or "our") respects your privacy. As a professional manufacturer of amino acid organic fertilizers serving clients in over 76 countries, we understand the importance of protecting your business information. This policy outlines how we handle data collected through our B2B inquiry forms and services.
1. Information Collection Scope
To provide accurate OEM/ODM quotes and fertilizer solutions, we collect specific business information through our website inquiry forms and direct communications. This includes:
- Contact Identity: Name, Job Title, and Corporate Email Address.
- Company Details: Company Name, Website, Country/Region, and Business Type (Distributor/Importer/Brand).
- Project Requirements: Specific product interests (Amino Acid Powder/Liquid), customization needs, estimated quantity, and port of destination.
2. Purpose of Data Usage
We strictly use your information for legitimate B2B commercial purposes only. We do not use your data for unrelated advertising. Your data enables us to:
Inquiry Response
Provide product specifications, COA, and pricing based on your requests.
Sample Arrangement
Process shipping for fertilizer samples to your testing facility.
Order Fulfillment
Manage production contracts, export documentation, and logistics.
Compliance
Verify business credentials for OMRI/REACH certification requirements.
3. Non-Disclosure Commitment
We maintain strict confidentiality regarding your proprietary information and formulations. Our commitment includes:
- No Third-Party Sales: We never sell, trade, or rent your personal or business identification information to others.
- Restricted Access: Access to client data is limited to authorized personnel (Sales, R&D, and Logistics teams) who need the information to perform their jobs.
- Necessary Disclosure: Data is shared with third parties only when necessary for service fulfillment (e.g., freight forwarders, customs agencies) or legal compliance.
4. Your Data Rights
We respect your control over your business data. You have the following rights at any time:
Correction & Update
Request updates to your company information or contact details to ensure accurate shipping and billing.
Deletion
Request deletion of your data from our active records, subject to retention required by export laws and tax regulations.
Opt-Out
Unsubscribe from our product catalogs, market reports, or festive greetings by contacting us or using the unsubscribe link in emails.
To exercise any of these rights, please contact our export department at info@shihong.com. We will respond to your request within 5 business days.